PRIVACY POLICY

Effective Date: 3rd May 2025

Decoded Labs is a trading name of Ctrlspc Ltd, a company registered in England and Wales (Company No. 12204751). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage with our services.

We are committed to protecting your privacy and complying with data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect the following types of personal data:

  • Information you provide directly (e.g., your name, email address, phone number) when you complete a contact form, subscribe to updates, or correspond with us

  • Information automatically collected through cookies and analytics tools (e.g., IP address, browser type, pages visited)

We do not collect sensitive personal data unless explicitly provided by you for a specific purpose.

2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries or requests you submit

  • Provide information about our services

  • Manage our business relationship with you

  • Improve our website and services through analytics

  • Comply with legal or regulatory obligations

We will not sell or rent your data to third parties.

3. Sharing Your Information

We may share your personal data with trusted third-party service providers who help us operate our website or provide services (e.g., website hosting, email platforms), only to the extent necessary.

We may also disclose your information if required by law or to protect our legal rights.

4. Data Storage and Security

We store your personal data securely and take appropriate technical and organisational measures to protect it from unauthorised access, disclosure, or loss.

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data (subject to legal obligations)

  • Object to or restrict certain types of data processing

  • Request transfer of your data to another provider (data portability)

To exercise these rights, please contact us using the details below.

6. Cookies

Our website uses cookies and similar technologies to improve user experience and analyse traffic. By using our website, you consent to the use of cookies in accordance with our [Cookie Policy].

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date shown at the top.

9. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Ctrlspc Ltd
Trading as Decoded Labs
hello@decodedgq.com